ProProfs Knowledge Base

Support and messaging without the chaos

About ProProfs Knowledge Base

ProProfs Knowledge Base is a software-as-a-service messaging tool that helps businesses answer questions faster, route requests to the right person and keep a full conversation history. It typically includes a shared inbox or widget, assignment and tagging, canned responses, automation rules and reporting on response times and satisfaction. It is aimed at online businesses that want faster, more personal responses without adding headcount linearly.

ProProfs Knowledge Base key facts

Category: Communication & Collaboration
Pricing: Freemium — a free tier lets you start, and paid plans are available if you need more.
Focus areas: helpdesk, shared inbox, support, saas
Official site: proprofskb.com

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 329 tools. Alongside ProProfs Knowledge Base, it includes Fullview, Helpshift, Sortd, Doxy.me.

FreemiumCommunication & Collaborationhelpdeskshared-inboxsupportsaas

More in Communication & Collaboration

Comparing tools in the Communication & Collaboration category? These related listings are worth a look: Fullview — Support and messaging without the chaos; Helpshift — Support and messaging without the chaos; Sortd — Every customer conversation in one inbox.