Spruce

Talk to customers where they already are

About Spruce

Spruce is a cloud communications platform that helps support and success teams handle customer conversations across chat, email and other messaging channels. Integrations with help desks, commerce and customer record systems let agents see context beside each message instead of hunting through separate tabs. It is aimed at online businesses that want faster, more personal responses without adding headcount linearly.

Spruce key facts

Category: Communication & Collaboration
Pricing: Paid — this directory does not list a free tier for it.
Focus areas: live chat, messaging, helpdesk, shared inbox
Official site: sprucehealth.com

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 329 tools. Alongside Spruce, it includes Thunderbird, Mailbird, eM Client, Airmail.

PaidCommunication & Collaborationlive-chatmessaginghelpdeskshared-inbox

More in Communication & Collaboration

Comparing tools in the Communication & Collaboration category? These related listings are worth a look: Thunderbird — Free email client from the Mozilla community; Mailbird — A unified inbox for Windows email; eM Client — Email client with calendar and chat built in.