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PHPKB

Knowledge base software for self-service customer support

Visit Official Site ↗

About PHPKB

PHPKB is knowledge base software for creating public and private knowledge bases, help centers and documentation portals that let customers find answers themselves. It is offered as a SaaS cloud license or a self-hosted owned license priced by admin users.

PHPKB website preview

Homepage preview of PHPKB

Live preview of phpkb.com via the WordPress mShots service — it can take a few seconds to generate on a first visit.

PHPKB: strengths & things to check

Strengths

  • Paid product with a commercial model behind it — support and continued development are funded by paying customers.
  • Covers knowledge base, help center, self service, documentation — see the focus areas listed in its key facts.
  • Has 6 close alternatives in the same category on this page, so switching or comparing is easy.

Things to check

  • No free tier is listed in this directory — budget for a paid plan, and use any trial the official site offers before buying.
  • Current plan prices are not listed here (they change too often to print reliably) — confirm the exact price on the official site.
  • It is one of 565 tools in the Communication & Collaboration category here — compare it against the alternatives below before you commit.

Derived from this listing's own data (pricing model, focus areas and category) — not a hands-on review score.

PHPKB pricing

Pricing modelPaid — this directory does not list a free tier for it.
Free accessNo free tier listed
Current plan pricesListed on the official site — prices change, so this directory links out instead of printing a number that may already be stale.
Official sitephpkb.com

PHPKB key facts

PHPKB FAQ

How much does PHPKB cost?

Paid — this directory does not list a free tier for it. Current plans and prices are listed on the official site (phpkb.com).

What is PHPKB used for?

Knowledge base software for self-service customer support Its focus areas in the Communication & Collaboration category: knowledge base, help center, self service, documentation.

Where can I try PHPKB?

On its official site, phpkb.com — the Visit Official Site button above goes straight there.

PHPKB vs alternatives

PHPKBenistonKnowledgeOwlDeskpro
PricingPaid — this directory does not list a free tier for it.Paid — this directory does not list a free tier for it.Paid — this directory does not list a free tier for it.Paid — this directory does not list a free tier for it.
Focus areasknowledge base, help center, self service, documentationknowledge base, help center, self service, documentationknowledge base, help center, documentation, ai chatbothelp desk, ticketing, live chat, knowledge base
Official sitephpkb.comeniston.ioknowledgeowl.comdeskpro.com
Directory statusListedListedListedListed

Side-by-side from each listing's own directory data. Full alternative cards are below.

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 565 tools. Alongside PHPKB, it includes UserEcho, Replyco, ChannelReply, Isso.

PaidCommunication & Collaborationknowledge-basehelp-centerself-servicedocumentation

Alternatives to PHPKB

Tools in the same Communication & Collaboration category that share focus areas with PHPKB — worth comparing before you commit:

ECommunication & Collaboration

Knowledge base software for customer self-service help centers

Paidknowledge-basehelp-centerself-servicedocumentation
KCommunication & Collaboration

Knowledge base software for support help centers and internal docs

Paidknowledge-basehelp-centerdocumentationai-chatbot
DCommunication & Collaboration

Help desk ticketing for CS, IT, HR and operations teams

Paidhelp-deskticketinglive-chatknowledge-base
ECommunication & Collaboration

In-app help and knowledge for product users

Paidin-app-helpknowledge-basesupport
GCommunication & Collaboration

Simple help desk software for small businesses

Paidhelpdeskshared-inboxsmall-businessknowledge-base
LCommunication & Collaboration

All-in-one helpdesk with shared inbox, live chat and help center

Paidhelp-deskshared-inboxlive-chatknowledge-base

More in Communication & Collaboration

Comparing tools in the Communication & Collaboration category? These related listings are worth a look: UserEcho — All-in-one support software with helpdesk, forum, knowledge base and live chat; Replyco — Helpdesk and ticketing system built for e-commerce sellers; ChannelReply — Marketplace messaging inside your existing helpdesk.

UCommunication & Collaboration

All-in-one support software with helpdesk, forum, knowledge base and live chat

Freemiumhelpdeskfeedback-forumknowledge-baselive-chat
RCommunication & Collaboration

Helpdesk and ticketing system built for e-commerce sellers

Paidhelpdeskecommerceticketingmarketplaces
CCommunication & Collaboration

Marketplace messaging inside your existing helpdesk

Paidecommercemarketplace-supporthelpdesk-integrationticketing
ICommunication & Collaboration

Lightweight self-hosted commenting server, a Disqus alternative

Freecommentsself-hostedopen-sourceblogging
JCommunication & Collaboration

AI reply assistant for Gmail, WhatsApp, LinkedIn and more

Freemiumai-repliesemailbrowser-extensionwriting-assistant
TCommunication & Collaboration

High-performance Matrix chat server, successor to conduwuit

Freematrixchat-serverself-hostedrust