Shared inbox and help centre for support teams
Live Helper Chat
Open-source live support chat with bot, voice, video and screen sharing
About Live Helper Chat
Live Helper Chat is a free, open-source live support chat system for websites. Support teams chat with visitors in real time, with features extending to bots, voice and video calls and screen sharing, plus a desktop client and integrations for common platforms. It is self-hosted under the Apache-2.0 license, so customer conversations stay on your own servers. Live Helper Chat is aimed at businesses, help desks and website owners who want full-featured live support without per-agent subscription fees.
Live Helper Chat website preview
Live preview of livehelperchat.com via the WordPress mShots service — it can take a few seconds to generate on a first visit.
Live Helper Chat: strengths & things to check
Strengths
- Completely free to use — this directory lists no paid plan for it.
- Covers live chat, support, helpdesk, self hosted — see the focus areas listed in its key facts.
- Has 6 close alternatives in the same category on this page, so switching or comparing is easy.
Things to check
- Free tools can change their model or shut down — avoid locking critical work into it without an export path.
- Current plan prices are not listed here (they change too often to print reliably) — confirm the exact price on the official site.
- It is one of 565 tools in the Communication & Collaboration category here — compare it against the alternatives below before you commit.
Derived from this listing's own data (pricing model, focus areas and category) — not a hands-on review score.
Live Helper Chat pricing
| Pricing model | Free — listed in this directory as a free tool, with no paid plan required to use it. |
|---|---|
| Free access | Yes — fully free |
| Current plan prices | Listed on the official site — prices change, so this directory links out instead of printing a number that may already be stale. |
| Official site | livehelperchat.com |
Live Helper Chat key facts
- Category: Communication & Collaboration
- Pricing: Free — listed in this directory as a free tool, with no paid plan required to use it.
- Focus areas: live chat, support, helpdesk, self hosted
- Official site: livehelperchat.com
Live Helper Chat FAQ
How much does Live Helper Chat cost?
Free — listed in this directory as a free tool, with no paid plan required to use it. Current plans and prices are listed on the official site (livehelperchat.com).
What is Live Helper Chat used for?
Open-source live support chat with bot, voice, video and screen sharing Its focus areas in the Communication & Collaboration category: live chat, support, helpdesk, self hosted.
Where can I try Live Helper Chat?
On its official site, livehelperchat.com — the Visit Official Site button above goes straight there.
Live Helper Chat vs alternatives
| Live Helper Chat | Help Scout | HelpSpot | Kayako | |
|---|---|---|---|---|
| Pricing | Free — listed in this directory as a free tool, with no paid plan required to use it. | Paid — this directory does not list a free tier for it. | Paid — this directory does not list a free tier for it. | Paid — this directory does not list a free tier for it. |
| Focus areas | live chat, support, helpdesk, self hosted | helpdesk, shared inbox, live chat, support | helpdesk, self hosted, tickets, support | helpdesk, live chat, shared inbox, support |
| Official site | livehelperchat.com | helpscout.com | helpspot.com | kayako.com |
| Directory status | Listed | Listed | Listed | Listed |
Side-by-side from each listing's own directory data. Full alternative cards are below.
About the Communication & Collaboration category
Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 565 tools. Alongside Live Helper Chat, it includes ntfy, Screego, Tox, Inboxen.
Alternatives to Live Helper Chat
Tools in the same Communication & Collaboration category that share focus areas with Live Helper Chat — worth comparing before you commit:
Self-hosted help desk software
Help desk with live chat and shared inbox
A modern open source omnichannel customer support desk in one binary.
Support and messaging without the chaos
Live chat and messenger for online stores
More in Communication & Collaboration
Comparing tools in the Communication & Collaboration category? These related listings are worth a look: ntfy — Send push notifications to your phone or desktop via HTTP PUT or POST; Screego — Fast, secure screen sharing for teams right in the browser; Tox — Peer-to-peer encrypted messaging with audio and video chat, no central servers.
Send push notifications to your phone or desktop via HTTP PUT or POST
Fast, secure screen sharing for teams right in the browser
Peer-to-peer encrypted messaging with audio and video chat, no central servers
An infinite number of unique inboxes for your email
Turn a fresh Ubuntu server into a working mail server with one command
Open-source mail hosting and management platform with a modern web interface