CloudTalk

Call centre software for sales and support

About CloudTalk

CloudTalk is a cloud call centre platform with IVR, skill-based routing, call recording, analytics, power dialer and AI conversation intelligence. It is designed for remote sales and support teams needing structured call operations, helping them work more effectively without adding unnecessary complexity to their existing workflow. It focuses on its core job in a clear interface and connects with tools users already rely on, so adoption is quick and results stay consistent as needs grow.

CloudTalk key facts

Category: Communication & Collaboration
Pricing: Paid — this directory does not list a free tier for it.
Focus areas: call centre, phone, routing, support
Official site: cloudtalk.io

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 329 tools. Alongside CloudTalk, it includes KrispCall, CallHippo, Help Scout, Kayako.

PaidCommunication & Collaborationcall-centrephoneroutingsupport

More in Communication & Collaboration

Comparing tools in the Communication & Collaboration category? These related listings are worth a look: KrispCall — Cloud phone system with a unified callbox; CallHippo — Virtual phone system for global teams; Help Scout — Shared inbox and help centre for support teams.