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Communication & Collaboration
IT service management with AI agents
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ServiceNow
Enterprise workflow and IT service platform
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About ServiceNow
ServiceNow is an enterprise platform for IT service management, employee workflows, customer service and automation built around a single data model and workflow engine. It is designed for large companies standardising service delivery across departments, helping them work more effectively without adding unnecessary complexity to their existing workflow. It focuses on its core job in a clear interface and connects with tools users already rely on, so adoption is quick and results stay consistent as needs grow.
ServiceNow key facts
- Category: Communication & Collaboration
- Pricing: Paid — this directory does not list a free tier for it.
- Focus areas: itsm, enterprise, workflow, service
- Official site: servicenow.com
About the Communication & Collaboration category
Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 329 tools. Alongside ServiceNow, it includes SysAid, SolarWinds Service Desk, ManageEngine ServiceDesk Plus, TOPdesk.
More in Communication & Collaboration
Comparing tools in the Communication & Collaboration category? These related listings are worth a look: SysAid — IT service management with AI agents; SolarWinds Service Desk — IT service desk with asset and incident management; ManageEngine ServiceDesk Plus — IT help desk with asset and change management.
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Communication & Collaboration
IT service desk with asset and incident management
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Communication & Collaboration
IT help desk with asset and change management
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Communication & Collaboration
Service management for IT, HR and facilities
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Communication & Collaboration
Modern all-in-one ITSM platform
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Communication & Collaboration
IT service management with visual workflows