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Communication & Collaboration
Widely-used open source support ticket system
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Ushahidi
Crowdsourcing platform for crisis reports and mapping
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About Ushahidi
Ushahidi is a crowdsourcing platform that collects reports from citizens by web, SMS, and social media and maps them during crises. It is typically installed on Linux servers or containers and administered through configuration files, a CLI, or a built-in web interface. Regular community releases, public issue trackers, and extensive documentation help new administrators get from a first install to daily use quickly.
Ushahidi key facts
- Category: Communication & Collaboration
- Pricing: Freemium — a free tier lets you start, and paid plans are available if you need more.
- Focus areas: crowdsourcing, crisis, mapping, reports
- Official site: ushahidi.com
About the Communication & Collaboration category
Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 329 tools. Alongside Ushahidi, it includes osTicket, UVdesk, OTRS, HESK.
More in Communication & Collaboration
Comparing tools in the Communication & Collaboration category? These related listings are worth a look: osTicket — Widely-used open source support ticket system; UVdesk — Helpdesk system built on Symfony components; OTRS — Service management platform for support teams.
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Communication & Collaboration
Helpdesk system built on Symfony components
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Communication & Collaboration
Service management platform for support teams
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Communication & Collaboration
Lightweight help desk software in PHP
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Communication & Collaboration
End-to-end encrypted sync for contacts and calendars
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Communication & Collaboration
Unified communications platform based on Asterisk