Spark Mail

Every customer conversation in one inbox

About Spark Mail

Spark Mail is an online customer communication platform that helps teams manage shared inboxes, live conversations and follow-ups from one workspace. It typically includes a shared inbox or widget, assignment and tagging, canned responses, automation rules and reporting on response times and satisfaction. It fits teams replacing a personal email inbox with a shared, trackable system for customer contact.

Spark Mail key facts

Category: Communication & Collaboration
Pricing: Freemium — a free tier lets you start, and paid plans are available if you need more.
Focus areas: live chat, messaging, helpdesk, shared inbox
Official site: sparkmailapp.com

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 329 tools. Alongside Spark Mail, it includes Slaask, Pushover, Bird MessageBird, ProProfs Knowledge Base.

FreemiumCommunication & Collaborationlive-chatmessaginghelpdeskshared-inbox

More in Communication & Collaboration

Comparing tools in the Communication & Collaboration category? These related listings are worth a look: Slaask — Every customer conversation in one inbox; Pushover — Support and messaging without the chaos; Bird MessageBird — Support and messaging without the chaos.