ManageEngine ServiceDesk Plus

IT help desk with asset and change management

About ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus is an IT help desk platform offering incident, problem, change, asset and project management, available cloud or on-premise with a free edition. It is designed for organisations wanting ITIL-aligned service delivery at lower cost, helping them work more effectively without adding unnecessary complexity to their existing workflow. It focuses on its core job in a clear interface and connects with tools users already rely on, so adoption is quick and results stay consistent as.

ManageEngine ServiceDesk Plus key facts

Category: Communication & Collaboration
Pricing: Freemium — a free tier lets you start, and paid plans are available if you need more.
Focus areas: itsm, helpdesk, assets, on premise
Official site: manageengine.com

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 329 tools. Alongside ManageEngine ServiceDesk Plus, it includes TOPdesk, HaloITSM, InvGate Service Management, Smartsupp.

FreemiumCommunication & Collaborationitsmhelpdeskassetson-premise

More in Communication & Collaboration

Comparing tools in the Communication & Collaboration category? These related listings are worth a look: TOPdesk — Service management for IT, HR and facilities; HaloITSM — Modern all-in-one ITSM platform; InvGate Service Management — IT service management with visual workflows.