InvGate Service Management

IT service management with visual workflows

About InvGate Service Management

InvGate Service Management is an ITSM platform offering service desk ticketing, visual workflow builders, asset integration, self-service portals and analytics. It is designed for midsize organisations modernising service delivery without a long rollout, helping them work more effectively without adding unnecessary complexity to their existing workflow. It focuses on its core job in a clear interface and connects with tools users already rely on, so adoption is quick and results stay consistent as needs grow.

InvGate Service Management key facts

Category: Communication & Collaboration
Pricing: Paid — this directory does not list a free tier for it.
Focus areas: itsm, workflows, service desk, analytics
Official site: invgate.com

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 329 tools. Alongside InvGate Service Management, it includes Smartsupp, JivoChat, Pure Chat, Olark.

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More in Communication & Collaboration

Comparing tools in the Communication & Collaboration category? These related listings are worth a look: Smartsupp — Live chat with video recordings of visitors; JivoChat — Omnichannel business messenger for websites; Pure Chat — Simple live chat for small business websites.