Smartsupp

About Smartsupp

Smartsupp is a live chat and chatbot platform known for video recordings of visitor behaviour, helping teams understand context before replying. It is designed for ecommerce and service sites wanting chat with behavioural context, helping them work more effectively without adding unnecessary complexity to their existing workflow. It focuses on its core job in a clear interface and connects with tools users already rely on, so adoption is quick and results stay consistent as needs grow.

Smartsupp key facts

• Category: Communication & Collaboration
• Pricing: Freemium — a free tier lets you start, and paid plans are available if you need more.
• Focus areas: live chat, chatbot, recordings, ecommerce
• Official site: smartsupp.com

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 329 tools. Alongside Smartsupp, it includes JivoChat, Pure Chat, Olark, LiveAgent.