LiveAgent

Multi-channel help desk with live chat and calls

About LiveAgent

LiveAgent is a help desk platform combining ticketing, live chat, a built-in call centre, social messaging and a knowledge base in one system. It is designed for growing support teams wanting many channels without separate tools, helping them work more effectively without adding unnecessary complexity to their existing workflow. It focuses on its core job in a clear interface and connects with tools users already rely on, so adoption is quick and results stay consistent as needs grow.

LiveAgent key facts

Category: Communication & Collaboration
Pricing: Freemium — a free tier lets you start, and paid plans are available if you need more.
Focus areas: helpdesk, live chat, call centre, ticketing
Official site: liveagent.com

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 329 tools. Alongside LiveAgent, it includes tawk.to, Chatra, Userlike, Comm100.

FreemiumCommunication & Collaborationhelpdesklive-chatcall-centreticketing

More in Communication & Collaboration

Comparing tools in the Communication & Collaboration category? These related listings are worth a look: tawk.to — Free live chat and help desk for websites; Chatra — Live chat and messenger for online stores; Userlike — Live chat and WhatsApp for customer messaging.