Hiver

Help desk that lives inside Gmail

About Hiver

Hiver turns Gmail into a multi-channel help desk with shared inboxes, email assignment, notes, automation and analytics, without forcing teams to learn a new tool. Support, finance and operations teams manage addresses like support@ and accounts@ collaboratively. Companies invested in Google Workspace use Hiver to add helpdesk structure inside the inbox

Hiver key facts

Category: Communication & Collaboration
Pricing: Paid — this directory does not list a free tier for it.
Focus areas: shared inbox, gmail, helpdesk, email management
Official site: hiverhq.com

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 329 tools. Alongside Hiver, it includes Keeping, UseResponse, Talkdesk, Five9.

PaidCommunication & Collaborationshared-inboxgmailhelpdeskemail-management

More in Communication & Collaboration

Comparing tools in the Communication & Collaboration category? These related listings are worth a look: Keeping — Simple help desk add-on for Gmail; UseResponse — All-in-one customer support and feedback platform; Talkdesk — Enterprise cloud contact center with AI.