Keeping

Simple help desk add-on for Gmail

About Keeping

Keeping adds help desk features to Gmail and Google Workspace, letting teams share support mailboxes, assign conversations, use templates and track performance without leaving their inbox. It is designed for teams that find full helpdesks overkill. Small businesses use Keeping to organize customer email with minimal change to existing habits

Keeping key facts

Category: Communication & Collaboration
Pricing: Paid — this directory does not list a free tier for it.
Focus areas: helpdesk, gmail, shared inbox, simple
Official site: keeping.com

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 329 tools. Alongside Keeping, it includes UseResponse, Talkdesk, Five9, Genesys Cloud.

PaidCommunication & Collaborationhelpdeskgmailshared-inboxsimple

More in Communication & Collaboration

Comparing tools in the Communication & Collaboration category? These related listings are worth a look: UseResponse — All-in-one customer support and feedback platform; Talkdesk — Enterprise cloud contact center with AI; Five9 — Intelligent cloud contact center software.