NICE CXone

Cloud contact center platform with AI and analytics

About NICE CXone

NICE CXone is a comprehensive cloud contact center platform combining omnichannel routing, interactive voice response, workforce optimization, analytics and AI. It serves large support operations across industries. Organizations use CXone to unify customer interactions and apply automation and quality management at enterprise scale

NICE CXone key facts

Category: Communication & Collaboration
Pricing: Paid — this directory does not list a free tier for it.
Focus areas: contact center, ai, analytics, enterprise
Official site: nice.com

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 329 tools. Alongside NICE CXone, it includes MobileMonkey, Interakt, DelightChat, Geneva.

PaidCommunication & Collaborationcontact-centeraianalyticsenterprise

More in Communication & Collaboration

Comparing tools in the Communication & Collaboration category? These related listings are worth a look: MobileMonkey — Omnichannel chat marketing and customer messaging; Interakt — WhatsApp commerce platform for Shopify and SMBs; DelightChat — WhatsApp and email helpdesk for e-commerce brands.