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Zonka Feedback

AI customer feedback and intelligence platform for NPS, CSAT and CES

Visit Official Site ↗

About Zonka Feedback

Zonka Feedback captures customer feedback at every touchpoint with a drag-and-drop survey builder, multilingual surveys and built-in email, SMS and WhatsApp sending. Its AI layer analyzes open-text feedback for themes and sentiment, with case management, real-time alerts and automation to close the loop.

Zonka Feedback website preview

Homepage preview of Zonka Feedback

Live preview of zonkafeedback.com via the WordPress mShots service — it can take a few seconds to generate on a first visit.

Zonka Feedback: strengths & things to check

Strengths

  • Paid product with a commercial model behind it — support and continued development are funded by paying customers.
  • Covers customer feedback, nps, csat, surveys — see the focus areas listed in its key facts.
  • Has 6 close alternatives in the same category on this page, so switching or comparing is easy.

Things to check

  • No free tier is listed in this directory — budget for a paid plan, and use any trial the official site offers before buying.
  • Current plan prices are not listed here (they change too often to print reliably) — confirm the exact price on the official site.
  • It is one of 772 tools in the Marketing & SEO category here — compare it against the alternatives below before you commit.

Derived from this listing's own data (pricing model, focus areas and category) — not a hands-on review score.

Zonka Feedback pricing

Pricing modelPaid — this directory does not list a free tier for it.
Free accessNo free tier listed
Current plan pricesListed on the official site — prices change, so this directory links out instead of printing a number that may already be stale.
Official sitezonkafeedback.com

Zonka Feedback key facts

Zonka Feedback FAQ

How much does Zonka Feedback cost?

Paid — this directory does not list a free tier for it. Current plans and prices are listed on the official site (zonkafeedback.com).

What is Zonka Feedback used for?

AI customer feedback and intelligence platform for NPS, CSAT and CES Its focus areas in the Marketing & SEO category: customer feedback, nps, csat, surveys.

Where can I try Zonka Feedback?

On its official site, zonkafeedback.com — the Visit Official Site button above goes straight there.

Zonka Feedback vs alternatives

Zonka FeedbackCustomer.guruSurveySparrowBetterFeedback
PricingPaid — this directory does not list a free tier for it.Paid — this directory does not list a free tier for it.Freemium — a free tier lets you start, and paid plans are available if you need more.Freemium — a free tier lets you start, and paid plans are available if you need more.
Focus areascustomer feedback, nps, csat, surveysnps, customer feedback, surveys, ecommercecustomer feedback, surveys, nps, ai surveyssurveys, shopify, customer feedback, attribution
Official sitezonkafeedback.comcustomer.gurusurveysparrow.combetterfeedback.ai
Directory statusListedListedListedListed

Side-by-side from each listing's own directory data. Full alternative cards are below.

About the Marketing & SEO category

SEO, email, social media, and CRM tools to grow your audience and business. The Marketing & SEO category on Tools Hub currently lists 772 tools. Alongside Zonka Feedback, it includes Mopinion, Interact, Opinion Stage, Riddle.

PaidMarketing & SEOcustomer-feedbacknpscsatsurveys

Alternatives to Zonka Feedback

Tools in the same Marketing & SEO category that share focus areas with Zonka Feedback — worth comparing before you commit:

CMarketing & SEO

Net Promoter Score surveys for e-shops and SaaS

Paidnpscustomer-feedbacksurveysecommerce
SMarketing & SEO

AI-powered customer feedback platform with conversational surveys

Freemiumcustomer-feedbacksurveysnpsai-surveys
BMarketing & SEO

AI post-purchase surveys that ask follow-up questions

Freemiumsurveysshopifycustomer-feedbackattribution
MMarketing & SEO

User feedback software for websites, apps and email

Paiduser-feedbackwebsite-feedbacknpssurveys
FMarketing & SEO

Open-source experience management and in-product surveys.

Freemiumsurveysfeedbackexperience-managementopen-source
HMarketing & SEO

Open source form builder for conversational forms and surveys

Freemiumformssurveysopen-source

More in Marketing & SEO

Comparing tools in the Marketing & SEO category? These related listings are worth a look: Mopinion — User feedback software for websites, apps and email; Interact — Quiz and assessment maker for lead generation; Opinion Stage — Maker for interactive quizzes, polls, surveys and forms.

MMarketing & SEO

User feedback software for websites, apps and email

Paiduser-feedbackwebsite-feedbacknpssurveys
IMarketing & SEO

Quiz and assessment maker for lead generation

Freemiumquiz-makerlead-generationassessmentsemail-marketing
OMarketing & SEO

Maker for interactive quizzes, polls, surveys and forms

Freemiumquizzespollssurveysinteractive-content
RMarketing & SEO

Quiz maker and engagement platform with 35+ content formats

Paidquiz-makerpollslead-generationengagement
QMarketing & SEO

Free quiz maker for quizzes, polls, surveys and leaderboards

Freemiumquiz-makerpollssurveyslead-generation
LMarketing & SEO

Quiz maker for lead generation with automatic lead scoring and CRM sync

Paidquiz-makerlead-generationlead-scoringsurveys