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BetterFeedback

AI post-purchase surveys that ask follow-up questions

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About BetterFeedback

BetterFeedback is a post-purchase survey app for Shopify stores that appears on the order confirmation page. Instead of collecting one-word answers, its AI asks conversational follow-up questions to learn which ad, video or review actually convinced the customer to buy, and what nearly stopped them. Responses are grouped by theme, sentiment and source so merchants can improve advertising, product pages and offers, and unhappy customers can be flagged before they leave a negative review.

BetterFeedback key facts

About the Marketing & SEO category

SEO, email, social media, and CRM tools to grow your audience and business. The Marketing & SEO category on Tools Hub currently lists 515 tools. Alongside BetterFeedback, it includes Ahrefs, Mailchimp, HubSpot, Semrush.

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