HelpDeskZ

Simple support ticket system in PHP

About HelpDeskZ

HelpDeskZ is a support ticket application that lets small teams manage customer requests received by email and web forms. Because it is self-hosted, you decide where the data lives, who can access it, and how long it is kept, with no per-seat lock-in. Regular community releases, public issue trackers, and extensive documentation help new administrators get from a first install to daily use quickly.

HelpDeskZ key facts

Category: Communication & Collaboration
Pricing: Free — listed in this directory as a free tool, with no paid plan required to use it.
Focus areas: support, tickets, php, helpdesk
Official site: helpdeskz.com

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 329 tools. Alongside HelpDeskZ, it includes OpenSupports, JSXC, HexChat, Pidgin.

FreeCommunication & Collaborationsupportticketsphphelpdesk

More in Communication & Collaboration

Comparing tools in the Communication & Collaboration category? These related listings are worth a look: OpenSupports — Support ticket system with agent workflows; JSXC — Real-time XMPP chat for web applications; HexChat — IRC client based on XChat for desktops.