Haptik

About Haptik

Haptik is a conversational AI platform, part of Reliance Jio, building chatbots for commerce and support. Support, sales and success teams use it to answer customers faster while keeping every conversation in one shared place. Routing, templates and automation handle the repetitive questions, so agents can focus on the conversations that need context, empathy or a decision, and managers can see response quality at a glance.

Haptik key facts

• Category: Communication & Collaboration
• Pricing: Paid — this directory does not list a free tier for it.
• Focus areas: team inbox, helpdesk, customer service, messaging
• Official site: haptik.ai

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 329 tools. Alongside Haptik, it includes WotNot, Chaport, eDesk, Vanilla Forums.