Gupshup

Autonomous AI agents for sales, marketing and customer support on every channel

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About Gupshup

Gupshup's Conversation Cloud lets businesses reach and engage customers on WhatsApp, RCS, SMS, Instagram and Voice with AI agents handling conversations 24/7. It combines campaign orchestration, a fine-tuned ACE LLM for personalized dialogues, an AI co-pilot for human agents and escalation to support teams.

Gupshup website preview

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Gupshup: strengths & things to check

Strengths

Free tier available — you can start without paying (freemium model).
Covers conversational ai, whatsapp api, ai agents, customer engagement, messaging — see the focus areas listed in its key facts.
Has 6 close alternatives in the same category on this page, so switching or comparing is easy.

Things to check

The full feature set sits behind a paid plan — check which limits the free tier carries on the official site before committing.
Current plan prices are not listed here (they change too often to print reliably) — confirm the exact price on the official site.
It is one of 565 tools in the Communication & Collaboration category here — compare it against the alternatives below before you commit.

Derived from this listing's own data (pricing model, focus areas and category) — not a hands-on review score.

Gupshup pricing

Pricing model	Freemium — a free tier lets you start, and paid plans are available if you need more.
Free access	Yes — free tier, paid upgrades available
Current plan prices	Listed on the official site — prices change, so this directory links out instead of printing a number that may already be stale.
Official site	gupshup.ai

Gupshup key facts

Category: Communication & Collaboration
Pricing: Freemium — a free tier lets you start, and paid plans are available if you need more.
Focus areas: conversational ai, whatsapp api, ai agents, customer engagement, messaging
Official site: gupshup.ai

Gupshup FAQ

How much does Gupshup cost?

Freemium — a free tier lets you start, and paid plans are available if you need more. Current plans and prices are listed on the official site (gupshup.ai).

What is Gupshup used for?

Autonomous AI agents for sales, marketing and customer support on every channel Its focus areas in the Communication & Collaboration category: conversational ai, whatsapp api, ai agents, customer engagement, messaging.

Where can I try Gupshup?

On its official site, gupshup.ai — the Visit Official Site button above goes straight there.

Gupshup vs alternatives

	Gupshup	360dialog	Bandwidth	Beeper
Pricing	Freemium — a free tier lets you start, and paid plans are available if you need more.	Paid — this directory does not list a free tier for it.	Paid — this directory does not list a free tier for it.	Freemium — a free tier lets you start, and paid plans are available if you need more.
Focus areas	conversational ai, whatsapp api, ai agents, customer engagement, messaging	whatsapp, api, bsp, messaging	api, voice, messaging	messaging, unified inbox, chat, cross platform
Official site	gupshup.ai	360dialog.com	bandwidth.com	beeper.com
Directory status	Listed	Listed	Listed	Listed

Side-by-side from each listing's own directory data. Full alternative cards are below.

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 565 tools. Alongside Gupshup, it includes Glassix, Pylon, Emitrr, Smith.ai.

FreemiumCommunication & Collaborationconversational-aiwhatsapp-apiai-agentscustomer-engagementmessaging

Alternatives to Gupshup

Tools in the same Communication & Collaboration category that share focus areas with Gupshup — worth comparing before you commit:

Communication & Collaboration

360dialog

Official WhatsApp Business API provider

Paidwhatsappapibspmessaging

Communication & Collaboration

Bandwidth

Communications platform with voice, messaging and emergency services APIs

Paidapivoicemessaging

Communication & Collaboration

Beeper

All your chat networks in one inbox

Freemiummessagingunified-inboxchatcross-platform

Communication & Collaboration

BIK

Agentic AI CRM for smarter eCommerce growth

Freemiumwhatsapp-marketingcrmai-agentsecommerce

Communication & Collaboration

Bird MessageBird

Support and messaging without the chaos

Paidmessaginghelpdeskshared-inboxsupport

Communication & Collaboration

Botmaker

Conversational AI platform for multi-channel sales, support and automation

Freemiumchatbotswhatsappconversational-aicustomer-support

More in Communication & Collaboration

Comparing tools in the Communication & Collaboration category? These related listings are worth a look: Glassix — AI-native autonomous contact center powered by AI agents; Pylon — The agentic support platform built for B2B; Emitrr — An AI employee that works 24/7 for your business.