BIK

Agentic AI CRM for smarter eCommerce growth

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About BIK

BIK is an AI commerce CRM for D2C and ecommerce brands that unifies marketing and support across WhatsApp, Instagram and email, with 100+ ready-made AI agents for acquisition, retention, order management and helpdesk, plus an Agent Studio to build custom agents. It adds a CDP, campaign automation, advanced analytics and Shopify-integrated product recommendations, and is an official Meta BSP.

BIK website preview

Live preview of bik.ai via the WordPress mShots service — it can take a few seconds to generate on a first visit.

BIK: strengths & things to check

Strengths

Free tier available — you can start without paying (freemium model).
Covers whatsapp marketing, crm, ai agents, ecommerce — see the focus areas listed in its key facts.
Has 6 close alternatives in the same category on this page, so switching or comparing is easy.

Things to check

The full feature set sits behind a paid plan — check which limits the free tier carries on the official site before committing.
Current plan prices are not listed here (they change too often to print reliably) — confirm the exact price on the official site.
It is one of 565 tools in the Communication & Collaboration category here — compare it against the alternatives below before you commit.

Derived from this listing's own data (pricing model, focus areas and category) — not a hands-on review score.

BIK pricing

Pricing model	Freemium — a free tier lets you start, and paid plans are available if you need more.
Free access	Yes — free tier, paid upgrades available
Current plan prices	Listed on the official site — prices change, so this directory links out instead of printing a number that may already be stale.
Official site	bik.ai

BIK key facts

Category: Communication & Collaboration
Pricing: Freemium — a free tier lets you start, and paid plans are available if you need more.
Focus areas: whatsapp marketing, crm, ai agents, ecommerce
Official site: bik.ai

BIK FAQ

How much does BIK cost?

Freemium — a free tier lets you start, and paid plans are available if you need more. Current plans and prices are listed on the official site (bik.ai).

What is BIK used for?

Agentic AI CRM for smarter eCommerce growth Its focus areas in the Communication & Collaboration category: whatsapp marketing, crm, ai agents, ecommerce.

Where can I try BIK?

On its official site, bik.ai — the Visit Official Site button above goes straight there.

BIK vs alternatives

	BIK	RightDesk	Cerb	Channel Talk
Pricing	Freemium — a free tier lets you start, and paid plans are available if you need more.	Freemium — a free tier lets you start, and paid plans are available if you need more.	Freemium — a free tier lets you start, and paid plans are available if you need more.	Freemium — a free tier lets you start, and paid plans are available if you need more.
Focus areas	whatsapp marketing, crm, ai agents, ecommerce	ticketing, crm, help desk, ai agents	shared inbox, help desk, workflow automation, ai agents, self hosted	live chat, customer messaging, ai agent, crm
Official site	bik.ai	rightdesk.com	cerb.ai	channel.io
Directory status	Listed	Listed	Listed	Listed

Side-by-side from each listing's own directory data. Full alternative cards are below.

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 565 tools. Alongside BIK, it includes LinktoDM, Langless, Asyntai, Optlo.

FreemiumCommunication & Collaborationwhatsapp-marketingcrmai-agentsecommerce

Alternatives to BIK

Tools in the same Communication & Collaboration category that share focus areas with BIK — worth comparing before you commit:

Communication & Collaboration

RightDesk

AI-powered CRM, docs and ticketing on one customer record

Freemiumticketingcrmhelp-deskai-agents

Communication & Collaboration

Cerb

Shared inboxes and workflow automation for human and AI support teams

Freemiumshared-inboxhelp-deskworkflow-automationai-agents

Communication & Collaboration

Channel Talk

Customer chat and AI agent platform for online businesses

Freemiumlive-chatcustomer-messagingai-agentcrm

Communication & Collaboration

ChannelReply

Marketplace messaging inside your existing helpdesk

Paidecommercemarketplace-supporthelpdesk-integrationticketing

Communication & Collaboration

Chatra

Live chat and messenger for online stores

Freemiumlive-chatecommercemessagingsupport

Communication & Collaboration

Convoso

AI-powered call center software and dialers for outbound sales

Paidcall-centerpredictive-dialeroutbound-salesai-agents

More in Communication & Collaboration

Comparing tools in the Communication & Collaboration category? These related listings are worth a look: LinktoDM — Instagram DM automation built for account safety; Langless — Your AI interpreter for meetings, YouTube, TV and more; Asyntai — AI-powered live chat for instant, 24/7 customer support.