WATI

WhatsApp business platform with shared inbox, chatbots and broadcast campaigns for

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About WATI

WATI is a WhatsApp business platform with shared inbox, chatbots and broadcast campaigns for teams. It connects to the channels and tools a team already uses, follows the rules and knowledge it is given, and escalates to a human when a conversation needs judgement. Setup is configuration rather than code, and managers can review transcripts, resolution rates and handoffs to keep improving how the agent behaves over time.

WATI key facts

Category: AI Agents
Pricing: Paid — this directory does not list a free tier for it.
Focus areas: whatsapp, inbox, broadcasts
Official site: wati.io

About the AI Agents category

Autonomous AI agents that plan and execute tasks for you — general agents, AI browsers, AI employees, app builders, and coding agents. The AI Agents category on Tools Hub currently lists 156 tools. Alongside WATI, it includes Respond.io, SleekFlow, Trengo, Personal AI.

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More in AI Agents

Comparing tools in the AI Agents category? These related listings are worth a look: Respond.io — Omnichannel inbox that unifies WhatsApp, Instagram, email and web chat with; SleekFlow — Social commerce platform that merges messaging channels into one inbox with; Trengo — Customer engagement platform that centralises messaging channels and automates replies with.