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Productivity & Notes
Free event calendar with ticketing, booking, and QR check-ins
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Request Tracker
An enterprise-grade, open source issue tracking system built for teams.
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About Request Tracker
Request Tracker (RT) is an enterprise-grade issue and ticket tracking system used for more than twenty years by teams handling support, security and operations work. It combines deep email integration, customisable workflows and lifecycles, dashboards, asset management, a knowledge base and hundreds of extensions, all in an open-source package you can self-host. It fits organisations that need to know exactly who is handling what, and by when.
Request Tracker website preview
Live preview of bestpractical.com via the WordPress mShots service — it can take a few seconds to generate on a first visit.
Request Tracker: strengths & things to check
Strengths
- Completely free to use — this directory lists no paid plan for it.
- Covers ticketing, helpdesk, issue tracking, open source — see the focus areas listed in its key facts.
- Has 6 close alternatives in the same category on this page, so switching or comparing is easy.
Things to check
- Free tools can change their model or shut down — avoid locking critical work into it without an export path.
- Current plan prices are not listed here (they change too often to print reliably) — confirm the exact price on the official site.
- It is one of 2092 tools in the Productivity & Notes category here — compare it against the alternatives below before you commit.
Derived from this listing's own data (pricing model, focus areas and category) — not a hands-on review score.
Request Tracker pricing
| Pricing model | Free — listed in this directory as a free tool, with no paid plan required to use it. |
|---|---|
| Free access | Yes — fully free |
| Current plan prices | Listed on the official site — prices change, so this directory links out instead of printing a number that may already be stale. |
| Official site | bestpractical.com |
Request Tracker key facts
- Category: Productivity & Notes
- Pricing: Free — listed in this directory as a free tool, with no paid plan required to use it.
- Focus areas: ticketing, helpdesk, issue tracking, open source
- Official site: bestpractical.com
Request Tracker FAQ
How much does Request Tracker cost?
Free — listed in this directory as a free tool, with no paid plan required to use it. Current plans and prices are listed on the official site (bestpractical.com).
What is Request Tracker used for?
An enterprise-grade, open source issue tracking system built for teams. Its focus areas in the Productivity & Notes category: ticketing, helpdesk, issue tracking, open source.
Where can I try Request Tracker?
On its official site, bestpractical.com — the Visit Official Site button above goes straight there.
Request Tracker vs alternatives
| Request Tracker | Event Schedule | Hi.Events | Redmine | |
|---|---|---|---|---|
| Pricing | Free — listed in this directory as a free tool, with no paid plan required to use it. | Freemium — a free tier lets you start, and paid plans are available if you need more. | Free — listed in this directory as a free tool, with no paid plan required to use it. | Free — listed in this directory as a free tool, with no paid plan required to use it. |
| Focus areas | ticketing, helpdesk, issue tracking, open source | events, ticketing, calendar, open source | ticketing, events, open source, stripe | projects, issue tracking, open source, self hosted |
| Official site | bestpractical.com | eventschedule.com | hi.events | redmine.org |
| Directory status | Listed | Listed | Listed | Listed |
Side-by-side from each listing's own directory data. Full alternative cards are below.
About the Productivity & Notes category
Notes, tasks, and project tools that keep you organized and focused. The Productivity & Notes category on Tools Hub currently lists 2092 tools. Alongside Request Tracker, it includes ActivityWatch, TimeTagger, AmuseWiki, Feather Wiki.
Alternatives to Request Tracker
Tools in the same Productivity & Notes category that share focus areas with Request Tracker — worth comparing before you commit:
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Productivity & Notes
Event ticketing platform to sell tickets online
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Productivity & Notes
Free open-source project management and issue tracking
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Productivity & Notes
Flexible issue tracking with web, email and command-line interfaces
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Productivity & Notes
Automatically track how you spend time on your devices, privately and free.
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Free membership management for organizations, clubs, and associations
More in Productivity & Notes
Comparing tools in the Productivity & Notes category? These related listings are worth a look: ActivityWatch — Automatically track how you spend time on your devices, privately and free; TimeTagger — Tag your time, get the insight — an open source time tracker; AmuseWiki — A library-oriented wiki engine and publishing platform, 100% free software.
AProductivity & Notes
Automatically track how you spend time on your devices, privately and free.
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Productivity & Notes
Tag your time, get the insight — an open source time tracker.
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Productivity & Notes
A library-oriented wiki engine and publishing platform, 100% free software.
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Productivity & Notes
A tiny tool for simple, self-contained wikis in a single file.
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Productivity & Notes
A Markdown knowledgebase platform for Node.js — capture and share knowledge.
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Productivity & Notes
A lightweight, multi-user flat-file wiki engine for surprising websites.