Omnichat

Omnichannel chat commerce platform for marketing, sales and support

About Omnichat

Omnichat consolidates instant messaging channels including WhatsApp, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform for customer service, marketing and sales. Teams can run chat commerce with a social customer data platform, AI agents, broadcast messaging and shared multi-user access, turning conversations into conversions. Subscriptions are sold in annual, quote-based tiers for businesses that manage customer dialogue across many messaging apps at once.

Omnichat website preview

Live preview of omnichat.ai via the WordPress mShots service — it can take a few seconds to generate on a first visit.

Omnichat: strengths & things to check

Strengths

Paid product with a commercial model behind it — support and continued development are funded by paying customers.
Covers omnichannel chat, whatsapp, chat commerce, customer service — see the focus areas listed in its key facts.
Has 6 close alternatives in the same category on this page, so switching or comparing is easy.

Things to check

No free tier is listed in this directory — budget for a paid plan, and use any trial the official site offers before buying.
Current plan prices are not listed here (they change too often to print reliably) — confirm the exact price on the official site.
It is one of 565 tools in the Communication & Collaboration category here — compare it against the alternatives below before you commit.

Derived from this listing's own data (pricing model, focus areas and category) — not a hands-on review score.

Omnichat pricing

Pricing model	Paid — this directory does not list a free tier for it.
Free access	No free tier listed
Current plan prices	Listed on the official site — prices change, so this directory links out instead of printing a number that may already be stale.
Official site	omnichat.ai

Omnichat key facts

Category: Communication & Collaboration
Pricing: Paid — this directory does not list a free tier for it.
Focus areas: omnichannel chat, whatsapp, chat commerce, customer service
Official site: omnichat.ai

Omnichat FAQ

How much does Omnichat cost?

Paid — this directory does not list a free tier for it. Current plans and prices are listed on the official site (omnichat.ai).

What is Omnichat used for?

Omnichannel chat commerce platform for marketing, sales and support Its focus areas in the Communication & Collaboration category: omnichannel chat, whatsapp, chat commerce, customer service.

Where can I try Omnichat?

On its official site, omnichat.ai — the Visit Official Site button above goes straight there.

Omnichat vs alternatives

	Omnichat	Mixdesk	SaleWisely	360dialog
Pricing	Paid — this directory does not list a free tier for it.	Freemium — a free tier lets you start, and paid plans are available if you need more.	Freemium — a free tier lets you start, and paid plans are available if you need more.	Paid — this directory does not list a free tier for it.
Focus areas	omnichannel chat, whatsapp, chat commerce, customer service	omnichannel, customer service, whatsapp, ai agent	omnichannel inbox, customer service, whatsapp, ai agents	whatsapp, api, bsp, messaging
Official site	omnichat.ai	mixdesk.com	salewisely.com	360dialog.com
Directory status	Listed	Listed	Listed	Listed

Side-by-side from each listing's own directory data. Full alternative cards are below.

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 565 tools. Alongside Omnichat, it includes Whautomate, BotSailor, UChat, Ideta.

PaidCommunication & Collaborationomnichannel chatwhatsappchat commercecustomer service

Alternatives to Omnichat

Tools in the same Communication & Collaboration category that share focus areas with Omnichat — worth comparing before you commit:

Communication & Collaboration

Mixdesk

AI-driven social customer service and marketing solution for global businesses

Freemiumomnichannelcustomer servicewhatsappai agent

Communication & Collaboration

SaleWisely

Free omnichannel inbox for WhatsApp, social, email and live chat conversations

Freemiumomnichannel inboxcustomer servicewhatsappai agents

Communication & Collaboration

360dialog

Official WhatsApp Business API provider

Paidwhatsappapibspmessaging

Communication & Collaboration

AiSensy

WhatsApp marketing and chatbot platform

Paidwhatsappmarketingchatbotsinbox

Communication & Collaboration

Asyntai

AI-powered live chat for instant, 24/7 customer support

Freemiumchatbotcustomer-supportlive-chatvoice-agent

Communication & Collaboration

AutoResponder.ai

Auto-reply bot for WhatsApp, Messenger, Instagram, Telegram, Signal and Viber

Freemiumauto replywhatsappchatbotandroid

More in Communication & Collaboration

Comparing tools in the Communication & Collaboration category? These related listings are worth a look: Whautomate — Omnichannel customer engagement and automation platform with AI chatbots; BotSailor — Multichannel chatbot marketing for WhatsApp, Facebook, Instagram and Telegram; UChat — Omnichannel no-code chatbot platform for automating customer engagement.