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Data & Analytics
Experience management surveys by Qualtrics
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Nicereply
Customer satisfaction surveys for support teams
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About Nicereply
Nicereply measures CSAT, NPS and Customer Effort Score through one-click surveys embedded in helpdesk emails and chat, integrating with Zendesk, Intercom, HubSpot and others. Dashboards track agent and team performance over time. Support leaders use Nicereply to quantify service quality and coach teams with real customer ratings
Nicereply key facts
- Category: Data & Analytics
- Pricing: Paid — this directory does not list a free tier for it.
- Focus areas: csat, nps, customer feedback, helpdesk
- Official site: nicereply.com
About the Data & Analytics category
Analytics and BI platforms that turn raw data into clear insights. The Data & Analytics category on Tools Hub currently lists 712 tools. Alongside Nicereply, it includes Delighted, Wootric, Promoter.io, Retently.
More in Data & Analytics
Comparing tools in the Data & Analytics category? These related listings are worth a look: Delighted — Experience management surveys by Qualtrics; Wootric — In-app NPS and CX surveys by InMoment; Promoter.io — NPS platform for actionable customer feedback.
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Data & Analytics
In-app NPS and CX surveys by InMoment
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Data & Analytics
NPS platform for actionable customer feedback
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Data & Analytics
NPS, CSAT and CES surveys for B2B companies
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Data & Analytics
NPS platform for frontline service teams
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Data & Analytics
Web scraping API with proxies and JS rendering