Kustomer

CRM-style customer service platform

About Kustomer

Kustomer is a customer service platform that works like a CRM, unifying conversations across channels with a full customer timeline, workflows and AI. It is designed for high-growth consumer brands needing context-rich support, helping them work more effectively without adding unnecessary complexity to their existing workflow. It focuses on its core job in a clear interface and connects with tools users already rely on, so adoption is quick and results stay consistent as needs grow.

Kustomer key facts

Category: Communication & Collaboration
Pricing: Paid — this directory does not list a free tier for it.
Focus areas: customer service, crm, omnichannel, brands
Official site: kustomer.com

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 329 tools. Alongside Kustomer, it includes Gorgias, Re:amaze, Richpanel, Dixa.

PaidCommunication & Collaborationcustomer-servicecrmomnichannelbrands

More in Communication & Collaboration

Comparing tools in the Communication & Collaboration category? These related listings are worth a look: Gorgias — Ecommerce help desk for Shopify brands; Re:amaze — Help desk and live chat for ecommerce and SaaS; Richpanel — Self-service and help desk for ecommerce brands.