ITFlow

The free, open-source PSA for MSPs

About ITFlow

ITFlow is a free, open-source PSA built for managed service providers. It combines client IT documentation — contacts, assets, networks, licenses, and passwords in an encrypted vault — with support ticketing, contracts, quotes, invoicing, accounting, and a client portal in one system. MSPs can host it themselves with every feature and no per-technician fees, or use the hosted version run by the ITFlow team.

ITFlow website preview

Live preview of itflow.org via the WordPress mShots service — it can take a few seconds to generate on a first visit.

ITFlow: strengths & things to check

Strengths

Completely free to use — this directory lists no paid plan for it.
Covers msp, ticketing, invoicing, psa — see the focus areas listed in its key facts.
Has 6 close alternatives in the same category on this page, so switching or comparing is easy.

Things to check

Free tools can change their model or shut down — avoid locking critical work into it without an export path.
Current plan prices are not listed here (they change too often to print reliably) — confirm the exact price on the official site.
It is one of 2092 tools in the Productivity & Notes category here — compare it against the alternatives below before you commit.

Derived from this listing's own data (pricing model, focus areas and category) — not a hands-on review score.

ITFlow pricing

Pricing model	Free — listed in this directory as a free tool, with no paid plan required to use it.
Free access	Yes — fully free
Current plan prices	Listed on the official site — prices change, so this directory links out instead of printing a number that may already be stale.
Official site	itflow.org

ITFlow key facts

Category: Productivity & Notes
Pricing: Free — listed in this directory as a free tool, with no paid plan required to use it.
Focus areas: msp, ticketing, invoicing, psa
Official site: itflow.org

ITFlow FAQ

How much does ITFlow cost?

Free — listed in this directory as a free tool, with no paid plan required to use it. Current plans and prices are listed on the official site (itflow.org).

What is ITFlow used for?

The free, open-source PSA for MSPs Its focus areas in the Productivity & Notes category: msp, ticketing, invoicing, psa.

Where can I try ITFlow?

On its official site, itflow.org — the Visit Official Site button above goes straight there.

ITFlow vs alternatives

	ITFlow	RepairShopr	Accelo	Akaunting
Pricing	Free — listed in this directory as a free tool, with no paid plan required to use it.	Paid — this directory does not list a free tier for it.	Paid — this directory does not list a free tier for it.	Freemium — a free tier lets you start, and paid plans are available if you need more.
Focus areas	msp, ticketing, invoicing, psa	repair shops, ticketing, crm, invoicing	psa, project management, crm, client work	accounting, invoicing, small business
Official site	itflow.org	repairshopr.com	accelo.com	akaunting.com
Directory status	Listed	Listed	Listed	Listed

Side-by-side from each listing's own directory data. Full alternative cards are below.

About the Productivity & Notes category

Notes, tasks, and project tools that keep you organized and focused. The Productivity & Notes category on Tools Hub currently lists 2092 tools. Alongside ITFlow, it includes solidtime, Traggo, Surmai, Documize.

FreeProductivity & Notesmspticketinginvoicingpsa

Alternatives to ITFlow

Tools in the same Productivity & Notes category that share focus areas with ITFlow — worth comparing before you commit:

Productivity & Notes

RepairShopr

CRM, ticketing, and invoicing for repair shops

Paidrepair-shopsticketingcrminvoicing

Productivity & Notes

Accelo

Client work management platform for service businesses

Paidpsaproject-managementcrmclient-work

Productivity & Notes

Akaunting

Is accounting software for small businesses covering invoicing, expenses and banking

Freemiumaccountinginvoicingsmall-business

Productivity & Notes

Alf.io

The open-source ticket reservation system for events

Freeticketingeventsreservationsself-hosted

Productivity & Notes

Bigcapital

AI-native, open-source accounting software for businesses

Freemiumaccountinginvoicingopen-source

Productivity & Notes

Billbee

Multichannel order processing and invoicing for online retailers

Paidecommerceinvoicingordersmultichannel

More in Productivity & Notes

Comparing tools in the Productivity & Notes category? These related listings are worth a look: solidtime — Open-source time tracking for teams and freelancers; Traggo — Tag-based time tracking with tagged time spans; Surmai — Collaborative personal and family travel organizer.