EvaluAgent

Customer conversations automatically to power support quality programmes

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About EvaluAgent

EvaluAgent evaluates customer conversations automatically to power support quality programmes. It connects to the channels and tools a team already uses, follows the rules and knowledge it is given, and escalates to a human when a conversation needs judgement. Setup is configuration rather than code, and managers can review transcripts, resolution rates and handoffs to keep improving how the agent behaves over time.

EvaluAgent key facts

Category: AI Agents
Pricing: Paid — this directory does not list a free tier for it.
Focus areas: evaluation, quality, support
Official site: evaluagent.com

About the AI Agents category

Autonomous AI agents that plan and execute tasks for you — general agents, AI browsers, AI employees, app builders, and coding agents. The AI Agents category on Tools Hub currently lists 156 tools. Alongside EvaluAgent, it includes AirOps, Leap AI, Ray, txtai.

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