Desk365

About Desk365

Desk365 is a help desk platform built inside Microsoft Teams and 365 with AI ticket deflection features. Support and operations teams use it to handle helpdesk, microsoft 365 and teams through one shared system, so conversations stay organized, response times drop and nothing important slips through the cracks. Buyers typically choose it to reduce administrative overhead, standardize how work gets done and give managers better visibility across the whole operation.

Desk365 key facts

• Category: Communication & Collaboration
• Pricing: Paid — this directory does not list a free tier for it.
• Focus areas: helpdesk, microsoft 365, teams, ai
• Official site: desk365.io

About the Communication & Collaboration category

Chat, video meetings, and messaging apps that keep teams connected. The Communication & Collaboration category on Tools Hub currently lists 329 tools. Alongside Desk365, it includes HelpCrunch, Gist, Provide Support, Velaro.