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Certainly

Ecommerce chatbots that sell and support in a brand's tone of

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About Certainly

Certainly builds ecommerce chatbots that sell and support in a brand's tone of voice. It connects to the channels and tools a team already uses, follows the rules and knowledge it is given, and escalates to a human when a conversation needs judgement. Setup is configuration rather than code, and managers can review transcripts, resolution rates and handoffs to keep improving how the agent behaves over time.

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About the AI Agents category

Autonomous AI agents that plan and execute tasks for you — general agents, AI browsers, AI employees, app builders, and coding agents. The AI Agents category on Tools Hub currently lists 156 tools. Alongside Certainly, it includes DigitalGenius, PolyAI, Observe.AI, Cresta.

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Comparing tools in the AI Agents category? These related listings are worth a look: DigitalGenius — Automates ecommerce and travel customer service with AI agents and copilots; PolyAI — Lifelike voice assistants that resolve customer calls for large enterprises; Observe.AI — Contact centre conversations and coaches agents with real-time AI.

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